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Technical Support and General Questions

LionClock Software is committed to customer satisfaction. We always try to answer any questions you might have in a timely manner. We invite you to explore our support options below:
   

Support Options Description
Frequently Asked Questions This document contains a list of frequently asked questions. Before contacting support, please take a moment to see if your question has already been answered.
Online Help Files LionClock comes with detailed and useful help file that allows you to learn how to setup, configure and use our software. You can read the help files right here:

LionClock (standalone edition)

LionClock Pro for Networks

Login to your Online Account Use the link on the left if you have already purchased LionClock and:
  • Cannot find your license key
  • Cannot find the Full version setup file
  • Would like to receive the most recent version
  • Would like to upgrade to LionClock Pro
  • Would like to upgrade to a version of LionClock Pro that supports more workstations
Technical Problem Complete this form if you are having a technical problem with our software such as:
  • Installation problems
  • Error messages
  • Bugs and other malfunctions
General Question Complete this form if you would like to:
  • Learn more about program's features
  • Learn more about payment options
  • Request a quote
  • Make a suggestion
  • Submit a business proposition
Recover Lost Password In case you forgot your administrative password, complete this form and we will provide you with detailed instructions on how to recover your password.
Send us Postal Mail Lionclock
18934 Pebble Links Circle
Tampa, FL 33647
404-410-1401

   
Using the above forms often results in a much quicker reply. However, in case you do not want to fill out our online forms, you can send us an email to:
helpdesk (at) lionclock (dot) com

 

   

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